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Free Shipping on orders over $140
Free Shipping on orders over $140

Return & Exchange Policy

Please use the contact form below if you need to exchange or would like to return any or all products from your order. 

Be sure to include Order #, and the name and shipping address for the original order.

 

Exchange Policy: We only process exchanges if order was damaged during shipment or if a wrong product was mistakenly shipped to you.  (If you've changed your mind about a product that is available in another color or size, we can process a return and you'll need to place a new order.) 

If your order was damaged during shipment, please contact us via email at support@craftcove.com within 2 business days of delivery and include a photo of the damaged package and product(s).  Include Order #, and the name and shipping address for the original order.

Return Policy: We only accept returns within 30 days of order placement.  Product must be unused and in unopened original packaging.  Return shipping charges are customers responsibility.  A 15% restocking fee will be deducted from your refund.  For proof of return shipping and to expedite refund process, please email tracking # the courier provides to you.